Privacy & Policy

General Privacy Statement

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Camera Access and Usage

Jettt AI may access your device's camera to allow you to capture and upload images as proof of delivery. By using this feature, you consent to Jettt AI accessing your camera and storing the captured images on your device and in our secure cloud storage. These images are used solely for the purpose of verifying deliveries and may be shared with relevant parties, such as customers or delivery partners, as necessary.

Location Data

The Jettt AI app collects real-time location data from your device for the sole purpose of tracking shipment progress and optimizing shipment routing.

Why We Collect Location Data:

Location access is essential for enabling our shipment tracking features. It helps us capture the real-time position of shipments and suggest optimized routes for better shipment management.

When Location Data is Collected:

Location data is collected only when the user (typically the shipment handler or field agent) is actively using the Jettt AI app during shipment activities.

How Location Data is Used:

Location data is used internally within the Jettt AI system to:

Who Can Access This Data:

Location data is not shared with any external third parties for marketing or advertising purposes. It may only be visible to authorized personnel within our organization who are responsible for shipment monitoring and routing decisions.

Data Storage and Security:

Location data is stored securely in compliance with applicable data protection laws and is only retained for as long as necessary to support shipment tracking and optimization.

User Control:

Because real-time location access is core to Jettt AI's shipment tracking functionality, disabling location permissions will prevent the app from functioning properly.

Location Data, Including Background Location

Jettt AI collects your device's location data, including in the background — that is, even when the app is closed or not in use — to enable real-time shipment tracking and route optimization.

What we collect:

Your device's precise location (GPS) and, where applicable, approximate (network-based) location.

How we use it:

When we collect it:

Location is collected while you are handling an active shipment, including in the background, so tracking and routing remain accurate when the app is not open on screen.

How we share it:

Location data is used internally within the Jettt AI system. It is visible only to authorized personnel within our organization who are responsible for shipment monitoring and routing decisions. It is not sold, and not shared with any third parties for advertising or marketing purposes.

Consent:

Before Jettt AI accesses your background location, the app shows an in-app disclosure describing this collection and use and asks for your explicit consent. The app begins collecting background location only after you grant that consent and the corresponding device permission.

Storage, security, and retention:

Location data is transmitted securely (over HTTPS) and stored securely in compliance with applicable data protection laws. It is retained only for as long as necessary to support shipment tracking and optimization, after which it is deleted or anonymised.

Your control:

You can review or revoke location permission at any time through your device settings. Because real-time location is core to Jettt AI's shipment tracking, disabling it will prevent those features from working properly.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies | Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies | Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies | Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.